Kelly Angelovic Illustration
Illustration + Design

FAQ

This page details some FAQs regarding Kelly Angelovic's online shop.

 

What is this store's return and exchange policy?

Returns will be accepted if item is damaged and the return is sent within 7 days of the delivery confirmation date. Once damaged merchandise is received back, your money will be refunded or I will send out the replaced item (depending on how you want to handle things) I am not responsible for stolen or lost shipments.

How long will it take to receive my order?
I ship orders out once a week. Once shipped, most domestic orders will take 1-2 weeks to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. If you need your order fast, please email me at Kelly@kellyangelovic.com before you make your purchase and I will do my best to accommodate you! I take great care to package my items safely, and am not responsible for any damage due to improper handling in the postal system. I am not responsible for stolen or lost shipments.

Additional Information

If you want to stay updated on my newest creations, please visit me at my blog or sign up for my newsletter. Endless thanks to all of you have supported my creations. And if you are new, welcome and thank you for visiting!!! If you have any questions, please contact me at Kelly@kellyangelovic.com. All Images Copyright © Kelly Angelovic 2017